Refund policy

Last Updated: September 9, 2026

At SystechzoneHub, we want learners to have a clear and fair experience when purchasing courses and other learning services.

For eligible online course purchases, a refund request may be submitted within 7 days of the purchase date, provided that a substantial portion of the course has not already been accessed, completed, or downloaded.

Refund eligibility may be declined where a learner has completed a significant portion of the course, downloaded substantial course materials, received or generated a completion certificate, misused the platform, violated our Terms and Conditions, or where the purchased product was clearly identified as non-refundable before purchase.

For live training, workshops, corporate training programs, customized learning services, subscriptions, promotional packages, or other special arrangements, separate cancellation and refund conditions may apply and will be communicated at the time of purchase or within the relevant agreement.

Approved refunds will normally be returned using the original payment method wherever possible. Processing times may vary depending on the payment provider, issuing bank, and country.

Transaction fees, currency-conversion charges, or third-party banking fees may not be refundable where these amounts are charged directly by external payment providers or financial institutions.

If a course is cancelled by SystechzoneHub and no reasonable alternative is provided, eligible learners will be offered an appropriate replacement, credit, or refund.

To request a refund, contact info@systechzone.com and include your registered email address, course name, purchase date, order or transaction reference, and reason for the request.

Refund requests will be reviewed according to this policy and applicable consumer-protection requirements.